Pages

Showing posts with label TicketTracking. Show all posts
Showing posts with label TicketTracking. Show all posts

Monday, 7 August 2023

Helpdesk management in Odoo | Helpdesk solution

Helpdesk management in Odoo | Helpdesk solution

Unlock the full potential of your customer support with Odoo's Helpdesk Management. This comprehensive guide empowers you to streamline your helpdesk operations, enhance ticket tracking, and deliver exceptional customer service. From setting up the module to advanced workflow configurations, this resource covers all aspects of Helpdesk Management in Odoo. Learn how to efficiently organize, prioritize, and resolve support tickets, ensuring seamless communication and customer satisfaction.

Key Features :

  • arrowAdd Solution details into the Ticket
  • arrowAdd Solution details with multiple images
  • arrowSolution will be visible into ticket on website portal also





To Buy this Odoo App : Click here

Helpdesk Start date and end date time in Odoo | Optimizing Helpdesk

Helpdesk Start date and end date time in Odoo | Optimizing Helpdesk

Learn how to streamline your helpdesk operations with Odoo by effectively utilizing the Start and End Date/Time feature. Enhance your team's productivity, improve ticket tracking, and provide timely support to customers. This comprehensive guide covers the step-by-step process of setting up start and end date/time for helpdesk tasks in Odoo, enabling you to deliver exceptional customer service.

Key-Features:

  • arrowStart and Stop button added on helpdesk ticket
  • arrowWhenever work is started on the ticket then you can click on Start and click on Stop when work is done on the ticket
  • arrowIt will automatically log starting and ending time on ticket as timesheet entry
  • arrowYou can use Start and Stop button multiple time on the ticket
  • arrowFor example, If issue takes more than one day so you can Start and Stop ticket process each day. Each day's timesheet entry will be logged on the helpdesk Ticket



To Buy this Odoo App : Click here


More odoo app : Odoo_Apps For more information contact us : Email : devintelle@gmail.com Whatsapp: +91 87805 43446 skype : devintelle Skype: devintelle Reach Us: Website:- https://www.devintellecs.com/ LinkedIn:- https://in.linkedin.com/in/devintelle-odoo-service-provider-34785b144 Twitter:- http://twitter.com/Odoodevintellecs Facebook:- https://www.facebook.com/Odoodevintellecs/ Instagram:- https://www.instagram.com/devintelle_odoo/ Google+:- https://plus.google.com/u/0/106859683363969286567 Youtube:- https://www.youtube.com/channel/UCrmu-T0c8rhMXGuB44bH7gA https://wa.me/+918780543446?text='Hello'