Helpdesk Start date and end date time in Odoo | Optimizing Helpdesk
Learn how to streamline your helpdesk operations with Odoo by effectively utilizing the Start and End Date/Time feature. Enhance your team's productivity, improve ticket tracking, and provide timely support to customers. This comprehensive guide covers the step-by-step process of setting up start and end date/time for helpdesk tasks in Odoo, enabling you to deliver exceptional customer service.
Key-Features:
Start and Stop button added on helpdesk ticket- Whenever work is started on the ticket then you can click on Start and click on Stop when work is done on the ticket
- It will automatically log starting and ending time on ticket as timesheet entry
- You can use Start and Stop button multiple time on the ticket
- For example, If issue takes more than one day so you can Start and Stop ticket process each day. Each day's timesheet entry will be logged on the helpdesk Ticket
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