Helpdesk Stage History in Odoo

Helpdesk Stage History in Odoo

Enhance your helpdesk management in Odoo with the powerful Helpdesk Stage History module. Keep a detailed record of ticket progress, status changes, and agent interactions, ensuring efficient ticket resolution and superior customer support. Gain valuable insights into ticket lifecycles and streamline your helpdesk processes for optimal performance.

Key Features:

• Stage History tab added on Helpdesk Ticket
• Stage History tab will log history when ticket is moved from one stage to another
• So you can easily know how much time a ticket was stayed in particular stage
• Separate menu named Stage Change History is provided so you can access multiple ticket's stage change log there
• Only user with Allow Helpdesk Ticket Stage Change History right can access this feature

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Helpdesk management in Odoo | Helpdesk solution

Helpdesk management in Odoo | Helpdesk solution

Unlock the full potential of your customer support with Odoo's Helpdesk Management. This comprehensive guide empowers you to streamline your helpdesk operations, enhance ticket tracking, and deliver exceptional customer service. From setting up the module to advanced workflow configurations, this resource covers all aspects of Helpdesk Management in Odoo. Learn how to efficiently organize, prioritize, and resolve support tickets, ensuring seamless communication and customer satisfaction.

Key Features :

• Add Solution details into the Ticket
• Add Solution details with multiple images
• Solution will be visible into ticket on website portal also

To Buy this Odoo App : Click here

More Odoo App : Click here For more information contact us : Email : devintelle@gmail.com Whatsapp: +91 87805 43446 skype : devintelle Skype: devintelle Reach Us: Website:- https://www.devintellecs.com/ LinkedIn:- https://in.linkedin.com/in/devintelle-odoo-service-provider-34785b144 Twitter:- http://twitter.com/Odoodevintellecs Facebook:- https://www.facebook.com/Odoodevintellecs/ Instagram:- https://www.instagram.com/devintelle_odoo/ Google+:- https://plus.google.com/u/0/106859683363969286567 Youtube:- https://www.youtube.com/channel/UCrmu-T0c8rhMXGuB44bH7gA https://wa.me/+918780543446?text='Hello'