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Friday 4 August 2023

Helpdesk sub Tickets in Odoo

Helpdesk sub Tickets in Odoo

Streamline your customer support and ticket resolution process with Odoo's powerful Helpdesk Sub-Tickets feature. Simplify ticket categorization, assignment, and tracking to provide prompt and effective assistance to your clients. This user-friendly module allows you to create sub-tickets under main tickets, ensuring seamless collaboration between your support team members. Stay organized, improve response times, and deliver outstanding customer service with Odoo Helpdesk Sub-Tickets.

Key Features:

  • arrowCreate multiple Sub-Tickets for the Helpdesk Ticket
  • arrowEasily Navigate to the Sub-Ticket from the main ticket
  • arrowEnable/Disable this feature from the Helpdesk > Configuration > Settings




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