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Tuesday, 10 October 2023

Helpdesk Notification in Odoo | How to Set Up Helpdesk Notifications in Odoo: A Complete Guide

Helpdesk Notification in Odoo | How to Set Up Helpdesk Notifications in Odoo: A Complete Guide

In this video tutorial, you will learn how to set up and manage helpdesk notifications in Odoo. With this feature, you can keep your team and customers informed about the status of their support requests, updates, and feedback, ensuring a seamless and timely communication flow. We will show you how to customize your notification templates, configure their triggers and frequency, and leverage Odoo's advanced reporting and analytics tools to monitor and optimize your helpdesk performance.


Key-Features: 

  • arrowConfigure notification user into Helpdesk Configuration > Settings
  • arrowNotification email will be sent to that user when new Ticket is created








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